integrations

Automate software installation & device management with Rewst’s N-able N-central integration

Are your technicians overwhelmed performing repetitive software installations and monitoring RMM restarts?

Do you worry about the impact these delays have on client satisfaction and operational efficiency?

N-able N-central RMM empowers technicians to install software on new devices and monitor client devices. Despite N-central’s capabilities, manually tracking software installations during user onboarding and RMM agent restarts frequently causes delays, affecting operational efficiency and client satisfaction.

Rewst’s pre-built API integration with N-able N-central enables MSPs to automate software installation reporting and manage RMM agents effectively. Technicians can build workflows that trigger software installation reports, ensuring accurate audits and billing processes. They can also execute PowerShell restart commands on N-central ensuring uninterrupted device management.

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How the Rewst’s N-central integration helps you automate reporting and RMM maintenance

1. Streamlined software installation reporting

Before: Manually tracking software installations to onboard and offboard clients is challenging for technicians. This time-consuming task causes disruptions in maintaining accuracy and efficiency, potentially leading to billing discrepancies and client dissatisfaction.

After: MSPs can leverage Rewst’s integration with N-central to build workflows that trigger software installation reports, ensuring accurate audits and billing processes.

Why this Integration: This integration swiftly addresses software installation challenges, freeing up technicians to focus on higher-value tasks while boosting operational efficiency and client satisfaction.

2. Efficient RMM agent restarts using another tool

Before: Manual restarts of RMM agents lead to delays in client monitoring and management, impacting operational efficiency and client satisfaction.

After: Rewst’s integration with N-central, empowers N-able N-central users to execute PowerShell restart commands on the agent through another tool on their device.

Why this Integration: This integration automates N-central RMM agent restarts, minimizing system downtime. It also improves client satisfaction through uninterrupted device monitoring and management.

Rewst’s N-central integration lets you include N-central API actions within your workflows. You can also trigger automations by running PowerShell via N-central RMM.

N-central Integration Setup

To set up the N-central integration, follow these steps:

Setup

To setup the N-able Integration, you’ll need to perform the following steps:

Navigate to the User Management page in N-able N-central (Administration > User Management > Users).
Create a new user specifically for API Access.
On the Access Groups and Roles tabs, ensure relevant access is given to the API user as required by your automations.
In the User Details tab, ensure the box “MFA Not Required” is checked.
In the API Access tab, ensure the box “API Only User” is checked to prevent the user from logging into the N-able N-central UI.
Click the “Generate JSON Web Token” button and copy the API Key field in the integration.

Having issues? Review N-Central’s Documentation Here