Optimize Cisco Duo management from a collection of manual steps into streamlined, automated processes with Rewst. While Duo provides excellent MFA capabilities, MSPs often struggle with the administrative burden of user provisioning, device management, security policy enforcement, and billing reconciliation across multiple clients. These manual processes consume valuable technician time and introduce security risks when a task like removing bypass mode gets overlooked.
Rewst seamlessly integrates with Duo to eliminate these pain points, enabling you to automate end-to-end workflows that handle everything from onboarding to security compliance. By leveraging Rewst’s customizable forms to trigger your workflows, you can enable clients to self-service while maintaining centralized control. Cisco Duo and Rewst help you deliver consistent MFA implementation across all clients while freeing your team to focus on higher-value work.
Not only is secure MFA critical for maintaining cybersecurity insurance compliance, but Duo’s user-friendly approach helps your clients embrace these security requirements rather than resist them. With Rewst’s automation capabilities standardizing your Duo processes, you can scale these security efforts efficiently across your entire client base.
Manage Duo phones
Before: Receive the ticket and check to see if a given user’s phone number is already in the system. Assign the number if it is, or if it’s not, add it and associate it with the user requested. Need to remove a number? Search it, check it, remove it. Ensure you keep a tally of the users and phones associated with a given tenant for billing reconciliation.
After: Your techs or clients can input the number in a dynamic intake form. All the checking, processing, and ticket logging happens in seconds. Wrap the process up with a bow in the form of an SMS activation message sent automatically to the user.
Why this Integration: Improve the efficiency of phone management while decreasing the risk of human error in assignments. Improve security with controlled access and accurate tracking of phone assignments through audit logs and ticket creation.
Identify users in bypass mode
Before: Navigate to your admin panel, filter by users in bypass mode, and then audit that against the tickets in your PSA. Is everyone there supposed to be? Do you need to reset anything? Did your techs accurately log all the details? In addition to checking it all, you need to remember to do so in the first place.
After: Why wonder? Automatically audit Duo users and create tickets for the ones in bypass mode to confirm they should be. Do you want a summary of all the users in bypass mode for your auditing or reporting? We’ve got an automation for that.
Why this Integration: Identify, log, summarize, and schedule all the bypass user tasks that ate into your techs’ time condensed into automation seconds.
User count synchronization
Before: Export lists of users from each client tenant, then compare them to those in your PSA of choice. Your accounting team checks your PSA agreement, ensuring the user counts match, and updates the contract as needed.
After: Set it and forget it: automatically retrieve the necessary data and update your agreements on a schedule you define.
Why this Integration: Ensure clear and precise invoicing while minimizing extra time and overhead expenses on gathering and organizing information.
Compliant and secure MFA
Before: Different systems, separate processes, and unique documentation needs for each client make things complicated. Cybersecurity insurance demands consistent MFA enforcement. This means manually checking systems and creating tickets can become a liability, taking away valuable technician time and affecting your profits.
After: Incorporate Cisco Duo into your various automation workflows to scale your operations. Start small by using Rewst to set up Duo simultaneously as your password manager or add it to the customer onboarding workflow you’ve built.
Why this Integration: Reduce friction in your onboarding process and MFA management by leveraging Rewst to automate the experience.
With Rewst’s Cisco Duo integration, you can automate the time-consuming, manual tasks necessary for device management, consistently apply MFA policies, and more.
To begin automating MFA with Rewst and Cisco Duo, head over to our Rewst documentation site for step-by-step setup instructions. You’ll find everything you need to:
Rewst’s integration with Cisco Duo lets MSPs fully automate required MFA processes—like tenant setup, user provisioning, phone number assignment, and security policy enforcement—ensuring consistent, compliant rollouts every time.
Watch how Dan from ECMSI demonstrates this automation in action, showing how Rewst reduces a 90-minute Duo setup process down to just 22 seconds.
Rewst is an automation software company
located in Tampa, Florida.
