integrations

Automate Apple device management with Rewst’s Addigy integration

Are your technicians spending too much time manually managing Apple devices, from software updates to compliance checks?
Rewst Integration
Is this slowing your MSP’s ability to scale and take on new clients?

Addigy is a powerful MDM solution designed for managing Apple devices, including Macs, iPhones, and iPads. It features built-in automation to optimize productivity, security, and compliance. With a user-friendly interface, Addigy ensures real-time management of Apple devices while keeping them secure and compliant for clients.

Rewst’s API integration with Addigy enhances these capabilities by connecting Apple device management to other essential business systems and workflows. With Rewst, Addigy users can sync device events with PSAs, streamline HR workflows for onboarding and offboarding, automate customized responses to Addigy alerts, and more.

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How the Rewst-Addigy Integration Empowers Apple Device Management

Rewst’s integration allows Addigy admins to automate workflows and integrate Apple device management with other core IT systems. This creates a seamless, cross-functional approach to managing devices.

For example, you can use Rewst to sync data between Addigy and your PSA, HR, or security platforms. This makes automated device enrollment and Apple device management a more seamless part of your operations.

Efficient PSA Syncing

Before: Updating your PSA with device and user details from Addigy required manual input. This slowed your team and increased the risk of data inaccuracies.

After: Rewst automates PSA updates based on Addigy events. This ensures accurate, up-to-date records without manual effort. Device status updates flow directly into your PSA, allowing your team to focus on higher-value tasks.

Why this Integration: Automated syncing saves time, improves data accuracy, and keeps client information current. Your technicians are freed up to focus on more impactful projects instead of repetitive tasks.

Seamless Offboarding for Departing Employees

Before: Securing devices for departing employees required manual steps, often leading to delays and potential security gaps.

After: Rewst enables HR-triggered workflows with Addigy, automatically deactivating devices when needed. Additional security actions, like a remote lock or wipe, can be triggered immediately when a user exits.

Why this Integration: Automating HR workflows minimizes delays and reduces the risk of security lapses. Your IT team can handle employee devices consistently without extra effort.

Flexible API Actions for Customized Responses

Before: Updating your PSA with device and user details from Addigy required manual input. This slowed your team and increased the risk of data inaccuracies.

After: Rewst automates PSA updates based on Addigy events. This ensures accurate, up-to-date records without manual effort. Device status updates flow directly into your PSA, allowing your team to focus on higher-value tasks.

Why this Integration: Automated syncing saves time, improves data accuracy, and keeps client information current. Your technicians are freed up to focus on more impactful projects instead of repetitive tasks.

With Rewst’s Addigy integration, you can design workflows that integrate Apple device management into your broader IT strategy. This improves compliance, automates device management, and enhances service quality across your MSP.

Addigy integration setup

To configure the Addigy integration, follow these instructions:

  1. Access Addigy Integrations.
  2. Go to Addigy Integrations.
  3. Open v2 API Tokens.
  4. Navigate to the “v2” section.
  5. Generate a new token.
  6. Assign an appropriate name and set the permissions for your v2 API token.
  7. Retrieve the v2 token.
  8. The token will appear in a dialog box. Copy the token to your clipboard, as you’ll need it for API authentication.
  9. Obtain the Parent Organization ID. You’ll find this above the API tokens in the Addigy Integrations page.
  10. Return to Rewst.
  11. Paste the API token and Parent Organization ID into the designated fields below.
  12. Access Addigy Integrations again.
  13. Open v1 API Tokens.
  14. Navigate to the “v1” section.
  15. Generate a new v1 token.
  16. Assign an appropriate name for your v1 API token.
  17. Copy the v1 Client ID. The Client ID will be displayed in a dialog box. Copy it to your clipboard.
  18. Return to Rewst.
  19. Paste the Client ID into the corresponding field.
  20. Copy the v1 Client Secret. The Client Secret will be displayed in a dialog box. Copy it to your clipboard.
  21. Return to Rewst.
  22. Paste the Client Secret into the designated field.
  23. Save your settings.

Click the “Save” button to authenticate your Addigy account with Rewst.

Having issues? Review Rewst’s Addigy API documentation here

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