AI Thinks, Automation Acts: Bringing Them Together to Refine MSP Efficiency

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As we close out 2025 and head into 2026, AI and automation continue to dominate conversations across the MSP industry. Both drive efficiency, productivity, and profitability— but they serve different purposes. Understanding the difference empowers MSPs to use both more strategically.

Join Aharon Chernin, CEO & Founder of Rewst, and Mark Alayev from Thread, for a candid discussion on how AI and automation can (and should) work together to transform MSP operations. 

What we'll cover:

  • Learn what AI does best — interpretation, conversation, and prediction — and where it falls short. 

  • See where automation excels in structure, consistency, and repeatability — and how AI can enhance it. 

  • Explore real-world examples using Rewst and Thread to surface insights, generate recommendations, and take action automatically. 

  • Get practical tips on where to start, what to avoid, and how to communicate the difference to your non-technical customers. 

If you’ve ever wondered “what’s real, what’s ready, and what’s next” when it comes to AI and automation for MSPs — this is the session for you.

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Nathan Svec

Nathan Svec

VP of Strategic Partnerships, Rewst

Mark Alayev

Mark Alayev

Chief of Magic, Thread

Peter Just

Peter Just

Director, Integrated Systems & Operations, DelCor Technology Solutions

Aharon Chernin

Aharon Chernin

Founder & CEO, Rewst

Meet the panel

Our speakers know MSP operations inside out. They’ve built workflows that stick, solved the headaches you’re facing, and are here to show you how to do the same.

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