Stop waiting, start now, scale fast:

CentrexIT's playbook for automation adoption

Plenty of MSPs can build automations. Far fewer can get their teams, or their clients to actually use them. That's a common wall most automation programs hit. Great tools that nobody opens, a backlog that stalls on one or two overloaded engineers, and a sense that automation should be delivering more than it is.

CentrexIT cleared that wall. In this session, their automation team joins Rewst to share how they went from a handful of one-off scripts to a scaled, broadly adopted automation program. You'll hear how they used Rewst and Claude to make the case for a dedicated automation function, the fundamentals that keep automations solid as they scale, and the design choices that turned uninterested colleagues and reluctant users into champions.

Whether you're just getting started or already cranking out automations without the buy-in to match, you'll leave with a practical playbook for building a culture of automation not just more of it.

What you'll learn

• Why now is the time to activate and why waiting for the "perfect" moment quietly costs more than it saves.
• How to win real buy-in from your internal teams and your clients.
• The fundamentals that scale and the development principles that keep automations solid, modular, and reliable.
• Design that drives adoption and how thoughtful, additive AI turns automations into experiences people engage with, instead of noise they ignore.

• Standing up an automation function, what it takes to dedicate and empower a resource that multiplies your whole team's output.