Modernizing MSP Support Calls With Rewst and 1Stream

Overview

As MSPs look for ways to scale without adding headcount, support calls have become a critical place to gain back time. When MSPs connect AI-powered communications directly to automation, support teams gain speed, consistency, and control. 

Join George Bardissi, Founder and CEO of 1Stream, and Nathan Svec, VP of Strategic Partnerships at Rewst, for a practical discussion on how to use real-time voice intelligence and automation to streamline support, reduce manual effort, and improve consistency across service delivery. 

In this session, we will cover: 

• How MSPs reduce time spent per support call through automated call handling and workflows 
• How technicians resolve common issues without switching tools or increasing system access 
• How AI-powered communications feed clean data into automated processes 
• Where automation fits today and where human oversight still matters 

If you are looking to move faster on every support call while maintaining a strong client experience, this session is for you.