Automating for Accuracy: How Rewst + NinjaOne Standardize Documentation, Ticketing, and Beyond

Overview

Automation saves time but its true power lies in precision. For MSPs, that means no missed steps, no skipped fields, and no inconsistencies. Every ticket, every update, every action gets done right, every time.

Join Jeff Hunter, Field CTO at NinjaOne, and Will Fletcher, Sales Engineer at Rewst, for a look at the enhanced Rewst + NinjaOne integration. Learn how to automate beyond RMM tasks—covering ticketing, documentation, and client communications—to deliver consistent, auditable results across your stack.

You’ll also hear from Linwood Wright, Founding Partner at My Tampa IT, who will share how their team utilizes Rewst and NinjaOne to reduce errors, expedite ticket resolution, and maintain accurate records without requiring manual effort.

Key takeaways:

• Automate documentation: Sync NinjaOne device data without manual entry.
• Ticketing without gaps: Auto-trigger ticket creation, updates, and resolutions from alerts and device status.
• Real MSP examples: See how teams automate patch compliance documentation, inventory, incident response, and more.
• Workflow orchestration: Build end-to-end automation across RMM, PSA, and documentation tools to boost speed and consistency.